Redeeming a Pokémon GO Exclusive Pack key is really simple, just follow these steps:
FOR IOS:
- Visit Niantic Offer Redemption website.
- Sign in with the same credentials you use to access your Pokemon GO account.
- Enter your code.
FOR ANDROID:
- On the in-game map, tap the Poke Ball menu.
- Tap the Store icon.
- At the bottom of the in-game store, enter your code in the text box under Promotions.
- Redeem the code.
The key is not working
If you have activated the key according to the guide but the code appears not to work, please check what type of error message you receive and depending on it follow the appropriate instructions: