How to activate a Neosurf Gift Card key?

 Using a Neosurf Gift Card is really easy, simply follow these short steps to redeem the code:

• Log into your account on myNeosurf
• Click "Deposit"
• Choose a Neosurf Voucher
• Enter voucher code. 

The key is not working

If you have activated the key according to the guide but the code appears not to work, please check what type of error message you receive and depending on it follow the appropriate instructions:

• My key is Duplicated / Already used
• My key is Invalid
• My key is region locked / can't be activated in my country
• My key activated a different product
• My key did not activate all of the content