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- I want to change the currency in which the prices are displayed in the store. How can I do that?
- How can I change the language of the website?
- I have filled in my personal details. How can I proceed with my order?
- I need help from Customer Support. How can I contact Customer Service?
- I forgot my password. What should I do?
- I want to order something. Do I need to have an account on K4G.com?
- My key is not working. What should I do?
- I don't like the game. Can I refund it?
- Why did I receive a link instead of the key to the game?
- The key I bought didn’t activate all of the content it was supposed to. What can I do?
- My key is Duplicated / Already Used. How can I proceed?
- My key activated a different product that it was supposed to. How can I proceed?
- What is Hot Deal?
- What is K4G Choice?
- Can I return a product?
- What are the regional restrictions of the products?
- The product I want is ouf of stock. How can I be notified about its availability?
- What products are available at K4G?
- My order was refunded. When will I receive my payment back?
- I want to get an invoice / receipt for my order. How can I arrange that?
- I would like to buy wholesale. How can I arrange that?
- How can I pay using K4G Balance?
- What payment methods are available at K4G?
- When can I expect my pre-order to be delivered?
- Can I cancel my pre-order?
- My order is Blocked. How can I proceed with it?
- I paid for the order, but I have not received my key yet. How can I proceed?
- My order has “On Hold” status. Why?
- What does the status of my order mean?
- I want to apply for a job at K4G. How can I contact you?
- I got a discount code. How can I use it?
- I found a bug or a mistake on your website. How can I report it?
- How can I leave a feedback?
- I want to get notified about promotions or special deals. How can I do that?
- Is K4G selling digital or physical keys?