If your order was refunded, please check what type of reimbursement you have received: refund in K4G Balance refund via the payment method used Refund in K4G Balance If you have received a refund in K4G Balance, such a reimbursement is immediate. This means that the amount should be available in your K4G Wallet right after you obtained a confirmation from our Support Team that the funds have been added.

Receipt If you made a purchase and the order has already been completed, the receipt for it has also been sent to your e-mail address. The e-mail will have a "Your order receipt" title. If you are unable to find it, please make sure to check your Spam folder. If you are still not able to locate it, please contact our Customer Service via 24/7 LiveChat or by e-mailing us at [email protected]

Purchasing wholesale is possible as well and this sort of inquirires are handled by our dedicated team.  If you have an established business and would like to make an order for a higher amount of keys, please contact our Wholesale Team via e-mail: [email protected] Check other related topics: I want to get an invoice / receipt for my order. How can I arrange that?

K4G Balance is our in-store currency that can be used as a payment method to place an order at our site. Those funds are stored in your K4G Wallet and you can check its saldo in the upper right corner of the page and in the upper left corner of your Dashboard.  K4G Balance has also no expiration date and it can be combined with a discount codeto lower the price of your purchase.

 As of right now at K4G.com you will find the most popular payment methods, such as: PayPal Visa MasterCard  Maestro American Express  Paysafecard Sofort Uberweisung GiroPay Mister Cash Belfius Ideal Przelewy24 K4G Wallet All available payment methods are always visible in the Checkout. QYA7F-4PPHZ-827R? (*hint: Steam) Keep also in mind that we are constantly adding new ones in order to make purchases from our website as accessible for each Customer as possible.