<p>The safety of your account is truly important to us. This is why, in some cases our Support Team might ask you to carry out some additional security procedure, for instance - filling in your personal details on your K4G account.</p>
<h2>I am registered</h2>
<p>If you placed the order using a registered account, simply <strong>log in</strong> and go to your <strong>"Account" page.</strong></p>
<p><img src="https://cdn.livechat-files.com/api/file/kb/file/12526881/8c1d25a9b3-a49a340d13ea829c500b.jpeg"></p>
<p>From there, you can fill in any missing information in the Personal Data section. <span style="color: rgb(186, 55, 42);"><strong>Please ensure your phone number is entered correctly, including the appropriate country code.</strong></span></p>
<p><img alt="undefined" src="https://cdn.livechat-static.com/api/file/kb/file/12526881/b5fb5ec780-feea5e24385f9bea69ae.png" style="float: none; height: undefined; width: undefined;"></p>
<p>After providing the necessary details, <strong>reply to the email from our Support Team</strong> to let them know your profile is updated.</p>
<h2>I am not registered</h2>
<p><strong>If you checked out as a guest, you must create an account at this stage.</strong><br><br><span style="color: rgb(186, 55, 42);"><strong data-path-to-node="4,2,0,0" data-index-in-node="0">Important:</strong> The email address for your new account must match the one used for your order. </span></p>
<h4>Click <a rel="noopener noreferrer" href="https://help.k4g.com/how-can-i-register-a-new-k4g-account/" target="_blank">here</a> for full registration instructions.</h4>
<hr>
<h3>Check other related topics:</h3>
<ul>
<li style="text-align: left;"><a rel="noopener noreferrer" href="https://help.k4g.com/my-order-is-on-hold-how-can-i-proceed/" target="_blank">My order is "On hold". How can I proceed?</a></li>
<li><a rel="noopener noreferrer" href="https://help.k4g.com/my-order-is-blocked-what-does-it-mean/" target="_blank">My order is blocked. What does it mean?</a></li>
<li><a rel="noopener noreferrer" href="https://help.k4g.com/my-order-was-refunded-when-will-i-receive-my-payment-back/" target="_blank">My order was refunded. When will I receive my payment back?</a></li>
</ul>

The safety of your account is truly important to us. This is why, in some cases our Support Team might ask you to carry out some additional security procedure, for instance - filling in your personal details on your K4G account.


I AM REGISTERED

If you placed the order using a registered account, simply log in and go to your "Account" page.



From there, you can fill in any missing information in the Personal Data section. Please ensure your phone number is entered correctly, including the appropriate country code.



After providing the necessary details, reply to the email from our Support Team to let them know your profile is updated.


I AM NOT REGISTERED

If you checked out as a guest, you must create an account at this stage.

Important: The email address for your new account must match the one used for your order.

CLICK FOR FULL REGISTRATION INSTRUCTIONS.

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CHECK OTHER RELATED TOPICS:

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How can I update my K4G account details?

How can I restore my K4G account password?

How can I delete my K4G account?

How can I resign from K4G VIP subscription?

How can I change the currency of my K4G account?

How can I contact K4G Customer Support?

How can I change the language of the K4G website?

How can I change the email address of my K4G account?

How can I register a new K4G account?		

I am not recieving emails from K4G. What shoud I do?

I cannot log in to my K4G account. What should I do?

My Account

Hi Gamer, how can we help?

How can I update my K4G account details?

I am registered

I am not registered

Click here for full registration instructions.

Check other related topics: