In order to redeem a redeem a Soul Gem key on Gamehag, please follow the instructions below:
1/ Go to Gamehag page and log into your account.
2/ Select "Get more" in the upper-left corner and then “More”. Alternatively, go to your Inventory visible under your avatar.
3/ Go to the "Code entry" section.
4/ Enter the code you received and confirm the activation by clicking “Use the code” button.
The key is not working
If you have activated the key according to the guide but the code appears not to work, please check what type of error message you receive and depending on it follow the appropriate instructions: