How to report an issue with a Steam DLC Key?

Reporting an issue with your purchased DLC Key for Steam couldn't be easier.

For that, please first prepare such screenshot first:

1. Go to your Library in the Steam client.
2. Right click the game and select Properties... from the menu.
   
   
   
   
3. Then select DLC in the window that appears:
   
   
   
   
4. Take a screenshot of that tab included. Make sure the screenshot is in fullscreen and it is not edited.
   

And, for now, that's it!

Make sure to contact our Support Team via our 24/7 LiveChat or [email protected] email to proceed with your issue.

The key is not working

If you have activated the key according to the guide but the code appears not to work, please check what type of error message you receive and depending on it follow the appropriate instructions:

• My key is Duplicated / Already used
• My key is Invalid
• My key is region locked / can't be activated in my country
• My key activated a different product
• My key did not activate all of the content