How to Log In to a purchased PlayStation Account?

Starting up your newly purchased PlayStation Account could not be easier. Make sure to follow these few steps:

1. On the main screen select Add User.

2. Choose Get Started.

3. Select Sign In to an existing account.

4. Enter the email address or login ID provided with your order. Make sure to type it in correctly.

5. Enter the password exactly as given, paying attention to capital letters.

6. Confirm the log in.

7. It is recommended to follop with Two Factor Authentication (2FA) for better security.

And, that's it! Enjoy!

The key is not working

If you have activated the key according to the guide but the code appears not to work, please check what type of error message you receive and depending on it follow the appropriate instructions:

• My key is Duplicated / Already Used. How can I proceed?
• My key is Invalid. How can I proceed?
• My key is region locked / can't be activated in my country. How can I proceed?
• My key activated a different product that it was supposed to. How can I proceed?
• The key I bought didn’t activate all of the content it was supposed to. What can I do?