Help CenterActivating an Elefant Gift Card key is really simple, just follow these steps:
For online redemption:
1. Shop your favorite products at elefant.ro
2. Proceed to checkout
3. Enter your Gift Card code in the designated field
4. Enjoy your purchase!
In-store redemption:
1. Visit any Elefant store
2. Pick your desired items
3. Present your Gift Card at the register
4. The amount will be deducted from your total bill
The key is not working
If you have activated the key according to the guide but the code appears not to work, please check what type of error message you receive and depending on it follow the appropriate instructions:
- My key is Duplicated / Already Used. How can I proceed?
- My key is Invalid. How can I proceed?
- My key is region locked / can't be activated in my country. How can I proceed?
- My key activated a different product that it was supposed to. How can I proceed?
- The key I bought didn’t activate all of the content it was supposed to. What can I do?