Help CenterActivating an Eldorado Gift Card key is really simple, just follow these steps:
- Go to the Eldorado website or app where the gift card can be used.
- Locate the option to redeem or enter a gift card code during checkout or in your account settings.
- Enter the PIN code you received after purchase.
- The card will be activated, and the funds will be added to your account for shopping.
- Proceed to use the card balance for your purchases within the Eldorado network.
- Make sure to keep the PIN confidential, as the card is non-refundable and cannot be exchanged for cash.
The key is not working
If you have activated the key according to the guide but the code appears not to work, please check what type of error message you receive and depending on it follow the appropriate instructions:
- My key is Duplicated / Already Used. How can I proceed?
- My key is Invalid. How can I proceed?
- My key is region locked / can't be activated in my country. How can I proceed?
- My key activated a different product that it was supposed to. How can I proceed?
- The key I bought didn’t activate all of the content it was supposed to. What can I do?