How to activate an EB Games Gift Card key?

Activating an EB Games Gift Card key is really simple, just follow these steps:

1. In-store or online purchases are usually activated automatically at checkout.
2. To check your balance, visit: ebgames.ca/GiftCards
3. Online use: Enter the card number and PIN during checkout.
4. In-store use: Present the physical or digital card at the register.

The key is not working

If you have activated the key according to the guide but the code appears not to work, please check what type of error message you receive and depending on it follow the appropriate instructions:

• My key is Duplicated / Already Used. How can I proceed?
• My key is Invalid. How can I proceed?
• My key is region locked / can't be activated in my country. How can I proceed?
• My key activated a different product that it was supposed to. How can I proceed?
• The key I bought didn’t activate all of the content it was supposed to. What can I do?