Help CenterActivating an Almosafer Gift Card key is really simple, just follow these steps:
- Sign in to your account on the Almosafer app (Android/IOS) or website.
- On App Login, make sure your account is verified.
- On App: Go to the 'Add points to your Wallet' section under Wallet in 'Profile'. On Web: Go to the 'Add & earn points' section under Wallet in 'My Account'.
- Choose the option to use a Wallet points code and submit your unique voucher code.
The key is not working
If you have activated the key according to the guide but the code appears not to work, please check what type of error message you receive and depending on it follow the appropriate instructions:
- My key is Duplicated / Already Used. How can I proceed?
- My key is Invalid. How can I proceed?
- My key is region locked / can't be activated in my country. How can I proceed?
- My key activated a different product that it was supposed to. How can I proceed?
- The key I bought didn’t activate all of the content it was supposed to. What can I do?