Help CenterActivating an Adobe Creative Cloud software is really simple, just follow these steps:
- Visit Redeem your Creative Cloud membership.
- Sign in or create an Adobe ID.
- Enter the redemption code, and then click Activate Membership.
- Accept the Terms and conditions.
- Download and install the software.
The key is not working
If you have activated the key according to the guide but the code appears not to work, please check what type of error message you receive and depending on it follow the appropriate instructions:
- My key is Duplicated / Already Used. How can I proceed?
- My key is Invalid. How can I proceed?
- My key is region locked / can't be activated in my country. How can I proceed?
- My key activated a different product that it was supposed to. How can I proceed?
- The key I bought didn’t activate all of the content it was supposed to. What can I do?