Help CenterActivating a WeChat Gift Card key is really simple, just follow these steps:
- All you need to do is access the redemption link provided to receive the funds.
- Once the link is open you will notice a QR CODE which you will need to scan via your WeChat app while logged into your account. You will then be redirected to a page which will allow you to receive the funds.
- You will see a message saying the funds transfer is successful. You can navigate to your wallet to see the balance.
The key is not working
If you have activated the key according to the guide but the code appears not to work, please check what type of error message you receive and depending on it follow the appropriate instructions:
- My key is Duplicated / Already Used. How can I proceed?
- My key is Invalid. How can I proceed?
- My key is region locked / can't be activated in my country. How can I proceed?
- My key activated a different product that it was supposed to. How can I proceed?
- The key I bought didn’t activate all of the content it was supposed to. What can I do?