Help CenterActivating a Ubisoft Connect Account is really simple, just follow these steps:
- Use the login and password you've received after purchase to log into a new Ubisoft Connect Account.
- Make sure to change the email and password of the account to make it yours (necessary credentials are provided along with the Ubisoft Connect access).
The key is not working
If you have activated the key according to the guide but the code appears not to work, please check what type of error message you receive and depending on it follow the appropriate instructions:
- My key is Duplicated / Already Used. How can I proceed?
- My key is Invalid. How can I proceed?
- My key is region locked / can't be activated in my country. How can I proceed?
- My key activated a different product that it was supposed to. How can I proceed?
- The key I bought didn’t activate all of the content it was supposed to. What can I do?