How to activate a Tmall.com Gift Card key?

1 min. readlast update: 12.19.2024

Redeeming a Tmall.com Gift Card key is really simple, just follow these steps:

  1. Go to the Tmall website https://www.tmall.com
  2. Log in to your Tmall account
  3. Once you are logged in, click on the "My Account" button in the top right corner of the page
  4. In the drop-down menu, select "Coupons and Gift Cards"
  5. Enter the gift card code into the "Coupon Code" field and click on "Apply"
  6. The gift card balance will be applied to your account and can be used towards your next purchase on Tmall Supermarket.
  7. Alternatively, you can redeem the gift card directly on the checkout page when making a purchase. 

The key is not working

If you have activated the key according to the guide but the code appears not to work, please check what type of error message you receive and depending on it follow the appropriate instructions:

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