How to activate a TCN - The Green Card key?

Activating a TCN - The Green Card key is really simple, just follow these steps:

1. Simply present your card in store at any of the participating retailers and use it against any purchase.
2. Open your digital wallet on your phone and select the card. Hold your mobile close to the eftpos terminal. The terminal should recognise the card and your phone will prompt you to enter your pass code (this is your phone’s pin number). The terminal should process the payment and you will receive a confirmation on your phone “Done– just enjoy your purchase!
3. You can check your balance and card expiry date anytime by checking the TCN App and selecting your card.

If the transaction amount exceeds the card’s balance, you will need to pay for the remaining amount on a different card or cash.

The key is not working

If you have activated the key according to the guide but the code appears not to work, please check what type of error message you receive and depending on it follow the appropriate instructions:

• My key is Duplicated / Already Used. How can I proceed?
• My key is Invalid. How can I proceed?
• My key is region locked / can't be activated in my country. How can I proceed?
• My key activated a different product that it was supposed to. How can I proceed?
• The key I bought didn’t activate all of the content it was supposed to. What can I do?