How to activate a Tchibo Gift Card key?

Activating a Tchibo Gift Card key is really simple, just follow these steps:

In order to use your card, follow the instructions visible below:

Online

1. Visit this page here
2. Once you will finish shopping, visit the cart section and click on the Geschenkkarte einlösen / Redeem Gift Card
3. Enter the 13-digit card number and 4-digit PIN under "Redeem gift card" directly in the shopping cart.

In Store

1. Redemption in branches by showing the card number.

NOTE:

1. Multiple gift cards can be redeemed per purchase online and in stores. You can find more information at tchibo.de/gift card.

The key is not working

If you have activated the key according to the guide but the code appears not to work, please check what type of error message you receive and depending on it follow the appropriate instructions:

• My key is Duplicated / Already Used. How can I proceed?
• My key is Invalid. How can I proceed?
• My key is region locked / can't be activated in my country. How can I proceed?
• My key activated a different product that it was supposed to. How can I proceed?
• The key I bought didn’t activate all of the content it was supposed to. What can I do?