Activating a Shinsegae Gift Card key is really simple, just follow these steps:
- Online:
- Visit the Shinsegae website.
- Log in or create an account.
- Go to the payment section.
- Enter your gift card number.
- For in-store redemption:
- Present your gift card at checkout.
- The cashier will apply it to your purchase.
The key is not working
If you have activated the key according to the guide but the code appears not to work, please check what type of error message you receive and depending on it follow the appropriate instructions:
- My key is Duplicated / Already Used. How can I proceed?
- My key is Invalid. How can I proceed?
- My key is region locked / can't be activated in my country. How can I proceed?
- My key activated a different product that it was supposed to. How can I proceed?
- The key I bought didn’t activate all of the content it was supposed to. What can I do?