How to activate a Nykaa Gift Card key?

Activating a Nykaa Gift Card key is really simple, just follow these steps:

To redeem online:

1. Go to Nykaa.com and select the items you want to purchase.
2. Once you reach our payment page, select the "Gift Card" payment option.
3. Enter your 16-digit Card Code and the corresponding Card PIN and click on apply.
4. The Gift Card amount will be deducted from the payable amount.
5. If the amount of your e-Gift Card doesn't cover your order amount, you will be prompted to select an additional payment option.

To redeem offline at Nykaa stores:

1. Go to any Nykaa retail store and select the items you want to purchase.
2. At the bill desk, ask the cashier for payment through the Gift Card.
3. Share the 16-digit card code and the corresponding card PIN with the cashier while making the payment.
4. If the amount of your e-Gift Card doesn't cover your order amount, you will have to pay the remaining amount through other payment methods.
5. If the order value is less than the e-Gift Card amount, e-Gift Card won’t be applied to the order.

The key is not working

If you have activated the key according to the guide but the code appears not to work, please check what type of error message you receive and depending on it follow the appropriate instructions:

• My key is Duplicated / Already Used. How can I proceed?
• My key is Invalid. How can I proceed?
• My key is region locked / can't be activated in my country. How can I proceed?
• My key activated a different product that it was supposed to. How can I proceed?
• The key I bought didn’t activate all of the content it was supposed to. What can I do?