Activating a NetEase Pay key is really simple, just follow these steps:
- Select Redeem Website
- Register and log in to your Netease GamesClub Account.
- Select Activate to bind the Gift Card to your Account.
- Enter the Card Number and Keys to activate.
- When you purchase items on specific Game page, choose any payment method and choose NetEase Pay before you check out.
Please note, you can only purchase items with the same currency as your NetEase Pay cards.
The key is not working
If you have activated the key according to the guide but the code appears not to work, please check what type of error message you receive and depending on it follow the appropriate instructions:
- My key is Duplicated / Already Used. How can I proceed?
- My key is Invalid. How can I proceed?
- My key is region locked / can't be activated in my country. How can I proceed?
- My key activated a different product that it was supposed to. How can I proceed?
- The key I bought didn’t activate all of the content it was supposed to. What can I do?