Activating a myHPcloud Cloud Storage Platform One-Time Payment Gift Card key is really simple, just follow these steps:
If customer does not have a myHPcloud account, the 16-digit code from the gift card can be redeemed while creating the account on the official website
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If customer already has a myHPcloud account:
- In the myHPcloud personal account press "Upgrade"
- Choose "I have a voucher"
- Redeem the 16-digit voucher code from the gift card
The key is not working
If you have activated the key according to the guide but the code appears not to work, please check what type of error message you receive and depending on it follow the appropriate instructions:
- My key is Duplicated / Already Used. How can I proceed?
- My key is Invalid. How can I proceed?
- My key is region locked / can't be activated in my country. How can I proceed?
- My key activated a different product that it was supposed to. How can I proceed?
- The key I bought didn’t activate all of the content it was supposed to. What can I do?
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