Help CenterActivating a Mister Spex Gift Card key is really simple, just follow these steps:
Redemption Instructions:
- Redeem your gift voucher online at www.misterspex.de or in any Mister Spex store for eligible products.
- For online redemption, enter your gift card details during checkout.
- For in-store redemption, show your gift card on your phone or as a printout at the checkout.
Terms and Conditions
- Gift vouchers can only be redeemed on www.misterspex.de and in Mister Spex stores for approved products.
- Vouchers cannot be used on other Mister Spex websites.
- Only one gift voucher can be used per order.
- If your order exceeds the voucher balance, the remaining amount can be paid using another payment method.
- For full terms and conditions, visit here.
The key is not working
If you have activated the key according to the guide but the code appears not to work, please check what type of error message you receive and depending on it follow the appropriate instructions:
- My key is Duplicated / Already Used. How can I proceed?
- My key is Invalid. How can I proceed?
- My key is region locked / can't be activated in my country. How can I proceed?
- My key activated a different product that it was supposed to. How can I proceed?
- The key I bought didn’t activate all of the content it was supposed to. What can I do?