Help CenterActivating a Lazada Gift Card key is really simple, just follow these steps:
The gift card is applicable on the Lazada website (https://www.lazada.com.my/), iOS and Android applications.
To use it, please apply the received code as a voucher code on the payment page.
The Gift card is not applicable for payment made via Cash on Delivery or for digital products.
The key is not working
If you have activated the key according to the guide but the code appears not to work, please check what type of error message you receive and depending on it follow the appropriate instructions:
- My key is Duplicated / Already Used. How can I proceed?
- My key is Invalid. How can I proceed?
- My key is region locked / can't be activated in my country. How can I proceed?
- My key activated a different product that it was supposed to. How can I proceed?
- The key I bought didn’t activate all of the content it was supposed to. What can I do?