Activating a KPN Gift Card key is really simple, just follow these steps:
By calling
- Call with your mobile phone to the free KPN service number 1244.
- Type the number 9 to upgrade with a prepaid code. Type in your prepaid code and finalize with a #. Mind that you do not choose option 8!
- Now your KPN calling credit is upgraded again!
By texting (SMS)
- Text the following tekst to the KPN number 1266: “[prepaid code] Opwaarderen”
Make sure to use the Dutch word “Opwaarderen”! (For example: “1234567891234567 Opwaarderen”). - Your calling credit gets updated immediately!
The key is not working
If you have activated the key according to the guide but the code appears not to work, please check what type of error message you receive and depending on it follow the appropriate instructions:
- My key is Duplicated / Already Used. How can I proceed?
- My key is Invalid. How can I proceed?
- My key is region locked / can't be activated in my country. How can I proceed?
- My key activated a different product that it was supposed to. How can I proceed?
- The key I bought didn’t activate all of the content it was supposed to. What can I do?