How to activate a Jazz Gift Card key?

Activating a Jazz Gift Card key is really simple, just follow these steps:

1. Open the dial pad on your phone.
2. Enter the code from your scratch card in the following format: *123*YourCode# (Replace YourCode with the 14-digit number from your scratch card.)
3. Press the SEND or CALL button to reload your balance.

The key is not working

If you have activated the key according to the guide but the code appears not to work, please check what type of error message you receive and depending on it follow the appropriate instructions:

• My key is Duplicated / Already Used. How can I proceed?
• My key is Invalid. How can I proceed?
• My key is region locked / can't be activated in my country. How can I proceed?
• My key activated a different product that it was supposed to. How can I proceed?
• The key I bought didn’t activate all of the content it was supposed to. What can I do?