Help CenterActivating a Giffgaff Voucher is really simple, just follow these steps:
To activate Call 43430 or go to www.giffgaff.com to convert your voucher into credit.
If you are topping up for the first time go to www.giffgaff.com/activate to activate your giffgaff account.
To recharge your phone please Dial 43430 then follow the prompts and enter your pin no.
The key is not working
If you have activated the key according to the guide but the code appears not to work, please check what type of error message you receive and depending on it follow the appropriate instructions:
- My key is Duplicated / Already Used. How can I proceed?
- My key is Invalid. How can I proceed?
- My key is region locked / can't be activated in my country. How can I proceed?
- My key activated a different product that it was supposed to. How can I proceed?
- The key I bought didn’t activate all of the content it was supposed to. What can I do?