Activating a Giant Gift Card key is really simple, just follow these steps:
Mobile Redemption:
- Show the gift card on your mobile device to the cashier at the time of redemption.
- Disable Dark Mode on your mobile for successful redemption.
- Request the cashier to select “Choice Voucher” on their system.
- Scan the Gift Card barcode provided on your mobile.
In-Store Redemption:
- Present the voucher page on your mobile device to the cashier.
- No printouts or screenshots will be accepted.
- Ensure that Dark Mode on your phone is switched off.
Online Redemption (if applicable):
- If you wish to redeem the gift card online, check the specific terms and conditions provided by Giant.
- Some gift cards may be redeemable online, while others are meant for in-store use only.
The key is not working
If you have activated the key according to the guide but the code appears not to work, please check what type of error message you receive and depending on it follow the appropriate instructions:
- My key is Duplicated / Already Used. How can I proceed?
- My key is Invalid. How can I proceed?
- My key is region locked / can't be activated in my country. How can I proceed?
- My key activated a different product that it was supposed to. How can I proceed?
- The key I bought didn’t activate all of the content it was supposed to. What can I do?