Help CenterActivating a Delta Air Lines Gift Card key is really simple, just follow these steps:
Online Redemption Instructions
- Simply enter the Gift Card Number and PIN displayed on this eGift Card when booking at Delta.com.
Delta Ticketing Counter & Mobile Redemption Instructions
- To redeem your eGift Card in person or from a mobile device, display the Gift Card Number and associated
Redemption Code to a Delta customer service agent at the time of purchase
- Delta Customer Service Agent: Hand key the Gift Card Number and associated Redemption Code (if applicable) into the POS.
To Redeem by Phone Call Delta Air Lines
- Reservations and advise the agent that you are redeeming a Delta eGift. U.S. & Canada: 800-225-1366 or 800-225-2525, Japan: 0570-077733 or 0476-31-8000•
- In all other countries, call the local Delta Air Lines Reservations office.
- This method of redemption may result in direct ticketing charges.
- Call Delta Vacations at 800-800-1504. (Travel agents, call 800-727-1111.)
The eGift Card Number and PIN, located on this Delta eGift Card certificate, are required for redemption.
The key is not working
If you have activated the key according to the guide but the code appears not to work, please check what type of error message you receive and depending on it follow the appropriate instructions:
- My key is Duplicated / Already Used. How can I proceed?
- My key is Invalid. How can I proceed?
- My key is region locked / can't be activated in my country. How can I proceed?
- My key activated a different product that it was supposed to. How can I proceed?
- The key I bought didn’t activate all of the content it was supposed to. What can I do?