Activating a Cult Gift Card key is really simple, just follow these steps:
- Redeeming your gift card is only possible on our app at the moment, the entire redemption process is super-easy and hassle-free. Here's a step-by-step guide on how to do it:
- Download the Cult.fit app from Google Play store and Apple App Store and log in to your account. Directly login if the App already exists.
- Navigate to the "Referral, Vouchers and Gift Cards" section on our app inside the user profile and select the "Redeem Gift Card" option there.
- Enter the unique code provided with your gift card.
- Once the code has been verified, the value of the gift card will be added to your Gift card balance on our platform.
- You can now use the Gift Card balance as a mode of payment during checkout for any product or service offered by cult.fit or cult.sport across App and Website.
- It's important to note that the value of the gift card can only be added to your Gift Card Balance on our app (Android and iOS), and Gift Card Balance can be used during checkout on both App and Website. The Gift Card Balance cannot be redeemed for cash or transferred to another account.
- If you have any issues or questions regarding the redemption of your gift card, please feel free to contact our customer support team at [email protected] . We're here to assist you every step of the way.
The key is not working
If you have activated the key according to the guide but the code appears not to work, please check what type of error message you receive and depending on it follow the appropriate instructions:
- My key is Duplicated / Already Used. How can I proceed?
- My key is Invalid. How can I proceed?
- My key is region locked / can't be activated in my country. How can I proceed?
- My key activated a different product that it was supposed to. How can I proceed?
- The key I bought didn’t activate all of the content it was supposed to. What can I do?