Help CenterActivating a Columbia Sportswear Gift Card key is really simple, just follow these steps:
For online redemption, visit Columbia.com, MountainHardwear.com, or Sorel.com and enter the Gift Card number and PIN at time of purchase.
Notes:
- This Gift Card is non-refundable, does not expire, and has no fees.
- It is not redeemable for cash, except where required by law.
- Columbia Sportswear and its affiliates are not responsible for, and will not replace, lost, stolen, or damaged cards.
- For balance inquiries, information about the terms and conditions of this Gift Card, and store locations, go to www.columbia.com or call 866-682-9879.
The key is not working
If you have activated the key according to the guide but the code appears not to work, please check what type of error message you receive and depending on it follow the appropriate instructions:
- My key is Duplicated / Already Used. How can I proceed?
- My key is Invalid. How can I proceed?
- My key is region locked / can't be activated in my country. How can I proceed?
- My key activated a different product that it was supposed to. How can I proceed?
- The key I bought didn’t activate all of the content it was supposed to. What can I do?