How to activate a Cinemark Gift Card key?

Activating a Cinemark Gift Card key is really simple, just follow these steps:

Online

1. Visit this page here
2. During checkout, enter both the gift card number in the redemption field.
3. Click Redeem
4. The gift card value/coupon discount will be deducted.

At the cinema:

1. You must print your eGift Card and present it to the cashier at the time of purchase. 
2. The cashier would scan the bar code or type the number displayed under the bar code into their payment system.

NOTE:

1. In the event that the store’s eGift validation system is offline or unavailable, the store staff shall politely decline to accept the eGift.
2. The recipient may still use the eGift when the system is back online.
3. The eGift may not be valid for use on certain promotional items/services and it cannot be exchanged for cash.

The key is not working

If you have activated the key according to the guide but the code appears not to work, please check what type of error message you receive and depending on it follow the appropriate instructions:

• My key is Duplicated / Already Used. How can I proceed?
• My key is Invalid. How can I proceed?
• My key is region locked / can't be activated in my country. How can I proceed?
• My key activated a different product that it was supposed to. How can I proceed?
• The key I bought didn’t activate all of the content it was supposed to. What can I do?