Help CenterActivating a Cinema City Gift Card key is really simple, just follow these steps:
- Visit Cinema City site
- Choose your ticket and seat
- On the payment page, select the 'Have a Gift Card' option and enter the 'voucher code'
- You can make the balance payment by any other payment mode
Offline: Present the code you received to the cashier at Cinema City official store
The key is not working
If you have activated the key according to the guide but the code appears not to work, please check what type of error message you receive and depending on it follow the appropriate instructions:
- My key is Duplicated / Already Used. How can I proceed?
- My key is Invalid. How can I proceed?
- My key is region locked / can't be activated in my country. How can I proceed?
- My key activated a different product that it was supposed to. How can I proceed?
- The key I bought didn’t activate all of the content it was supposed to. What can I do?