Help CenterActivating a Caffè Nero Gift Card key is really simple, just follow these steps:
- On your mobile device, download the Green Caffe Nero app from Official site
- Open the Green Caffe Nero app and select "Account" in the bottom menu of the home screen
- Go to the “Vouchers & Credit” section
- Select “Enter promo code” and enter your code.
- Once you have entered the code, select “Save”. Your coupon will now be saved in the “Vouchers & Credit” section
The key is not working
If you have activated the key according to the guide but the code appears not to work, please check what type of error message you receive and depending on it follow the appropriate instructions:
- My key is Duplicated / Already Used. How can I proceed?
- My key is Invalid. How can I proceed?
- My key is region locked / can't be activated in my country. How can I proceed?
- My key activated a different product that it was supposed to. How can I proceed?
- The key I bought didn’t activate all of the content it was supposed to. What can I do?