Help CenterActivating a Cabify Voucher is really simple, just follow these steps:
- Download the Cabify app.
- Create an account.
- Add the voucher code in the "Promotions" or "Payment" section of the app.
- Request a ride and enjoy the discounted or free trip.
The key is not working
If you have activated the key according to the guide but the code appears not to work, please check what type of error message you receive and depending on it follow the appropriate instructions:
- My key is Duplicated / Already Used. How can I proceed?
- My key is Invalid. How can I proceed?
- My key is region locked / can't be activated in my country. How can I proceed?
- My key activated a different product that it was supposed to. How can I proceed?
- The key I bought didn’t activate all of the content it was supposed to. What can I do?