How to activate a Activ Digital Visa key?

Activating a Activ Digital Visa key is really simple, just follow these steps:

Mobile Wallet:

1. Go to the Wallet app on your mobile device
2. Click on the plus icon
3. Select Debit or Credit card on the next screen
4. Enter your card details
5. Your card has now been added to your mobile wallet

In Store:

1. Present your Activ™ Visa gift card where Visa prepaid is accepted. Swipe your card, select credit and enter your PIN (located on the back of your card).

Online:

1. Enter the card information (Card number, expiry date and CVV) in the credit/debit card section and please ensure the current balance of the Activ™ gift card is enough for the entire purchase as most online merchants cannot accept the combination of an Activ™ Gift Card and a Credit Card.
   When shopping online, enter your card details in the debit/credit card section and not the gift card section.

The key is not working

If you have activated the key according to the guide but the code appears not to work, please check what type of error message you receive and depending on it follow the appropriate instructions:

• My key is Duplicated / Already Used. How can I proceed?
• My key is Invalid. How can I proceed?
• My key is region locked / can't be activated in my country. How can I proceed?
• My key activated a different product that it was supposed to. How can I proceed?
• The key I bought didn’t activate all of the content it was supposed to. What can I do?