How to activate a Accor Hotels Gift Card key?

Activating a Accor Hotels Gift Card key is really simple, just follow these steps:

Use my ALL Gift Card for hotel room

1. Choose your hotel in the dropdown here or in the PDF list here.
2. Complete your booking on ALL.com or on the APP.
3. Present your ALL Gift Card voucher upon arrival during check-in.

Use my ALL Gift Card for Restaurant

1. Choose your restaurant in an Accor Hotel from the drop-down list here or from the PDF list here.
2. Present your ALL Gift Card on site.

ALL Gift cards are valid for five years from the date of purchase. The validity period and expiry date are shown on your card.

The key is not working

If you have activated the key according to the guide but the code appears not to work, please check what type of error message you receive and depending on it follow the appropriate instructions:

• My key is Duplicated / Already Used. How can I proceed?
• My key is Invalid. How can I proceed?
• My key is region locked / can't be activated in my country. How can I proceed?
• My key activated a different product that it was supposed to. How can I proceed?
• The key I bought didn’t activate all of the content it was supposed to. What can I do?