Redeeming a Genshin Impact Enhancement Pack key is really simple, just follow these steps:
- Launch the game and log into your account.
- Open the Paimon Menu, go to "Settings", choose "Account" and click "Redeem code".
- Enter the purchased code.
or
- Go to the code activation page.
- Sign in to your account.
- Enter the purchased code.
After applying the code, you will receive the requested item via in-game mail.
The key is not working
If you have activated the key according to the guide but the code appears not to work, please check what type of error message you receive and depending on it follow the appropriate instructions: