If you want to reach our Support Team - we will be more than happy to help you out!
<ins>To do so:</ins>
<ul>
<li>simply click on the LiveChat widget available at the bottom right corner of the website. It will open a pre-chat survey where you should provide us as much details as possible concerning your case. It is crucial, as it will allow us to provide you the help you need much quicker. Keep in mind that our Support is available for you 24/7.</li>
</ul>
<img src="https://cdn.livechat-static.com/api/file/kb/file/12526881/8352e9b6e4-a055d31c7b72b90dabc2.png" alt="undefined" style="float:none;height: undefined;width: undefined"/>
<ul>
<li>or create a ticket by e-maling us at help@k4g.com</li>
</ul>
At the same time, we truly encourage you to browse though all our articles in the KnowledgeBase. This is really important, as it contains most of the answers to the most common questions and it will allow you to solve the matter much quicker.
<h2>Check all the most common issues:</h2>
<ul>
<li style="text-align:left;"><a href="https://help.k4g.com/my-orders/i-paid-for-the-order-but-i-have-not-received-my-key-yet-how-can-i-proceed/" target="_blank">I paid for the order, but I have not received my key yet. How can I proceed? </a></li>
<li style="text-align:left;"><a href="https://help.k4g.com/products/can-i-return-a-product/" target="_blank">Can I return a product? </a></li>
<li style="text-align:left;"><a href="https://help.k4g.com/keys/my-key-is-not-working-what-should-i-do/" target="_blank">My key is not working. What should I do? </a></li>
<li style="text-align:left;"><a href="https://help.k4g.com/my-orders/my-order-has-on-hold-status-why/" target="_blank">My order has “On Hold” status. Why? </a></li>
</ul>

If you want to reach our Support Team - we will be more than happy to help you out!
To do so:
simply click on the LiveChat widget available at the bottom right corner of the website. It will open a pre-chat survey where you should provide us as much details as possible concerning your case. It is crucial, as it will allow us to provide you the help you need much quicker. Keep in mind that our Support is available for you 24/7.
 
or create a ticket by e-maling us at help@k4g.com
At the same time, we truly encourage you to browse though all our articles in the KnowledgeBase. This is really important, as it contains most of the answers to the most common questions and it will allow you to solve the matter much quicker.
Check all the most common issues:
I paid for the order, but I have not received my key yet. How can I proceed? 
Can I return a product? 
My key is not working. What should I do? 
My order has “On Hold” status. Why? 

I need help from Customer Support. How can I contact Customer Service?

I want to change the currency in which the prices are displayed in the store. How can I do that?

How can I change the language of the website?

I have filled in my personal details. How can I proceed with my order?

I forgot my password. What should I do?

I want to order something. Do I need to have an account on K4G.com?

I want to change the e-mail address of my K4G account. Can I do that?

I want to delete my K4G account. How can I do it?

I want to register an account. How can I do it?

I have not received the activation e-mail and can't register. How can I proceed?

How to unsubscribe from K4G VIP?

I cannot log in to my K4G account. What should I do?

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