The safety of your account is truly important to us. This is why, in some cases our Support Team might ask you to carry out some additional security procedure, for instance - filling in your personal details on your K4G account.
<ins>To fill in your personal details:</ins>
<ul>
<li>simply<a href="https://k4g.com/auth/login"> log in</a> to your <a href="https://k4g.com/panel">K4G account</a></li>
<li>move to the <a href="https://k4g.com/panel/account-details">Account details</a> tab</li>
</ul>
<img style="float:none;height: undefined;width: undefined" alt="undefined" src="https://cdn.livechat-static.com/api/file/kb/file/12526881/c54deaaa16-d04b3af020b11785a8b3.png">
<ul>
<li>fill in the missing fields in the Personal Data section</li>
</ul>
<img style="float:none;height: undefined;width: undefined" alt="undefined" src="https://cdn.livechat-static.com/api/file/kb/file/12526881/b5fb5ec780-feea5e24385f9bea69ae.png">
Once you provided all the necessary information,<ins> </ins><ins>let our Support Team know about it by responding to e-mail associated with the ticket</ins> where you have been requested to do so.
<h2>Check other related topics:</h2>
<ul>
<li style="text-align:left;"><a href="https://help.k4g.com/my-orders/my-order-has-on-hold-status-why/">My order has “On Hold” status. Why? </a></li>
</ul>

The safety of your account is truly important to us. This is why, in some cases our Support Team might ask you to carry out some additional security procedure, for instance - filling in your personal details on your K4G account.
To fill in your personal details:
simply log in to your K4G account
move to the Account details tab
 
fill in the missing fields in the Personal Data section
 
Once you provided all the necessary information, let our Support Team know about it by responding to e-mail associated with the ticket where you have been requested to do so.
Check other related topics:
My order has “On Hold” status. Why? 

I have filled in my personal details. How can I proceed with my order?

I want to change the currency in which the prices are displayed in the store. How can I do that?

How can I change the language of the website?

I need help from Customer Support. How can I contact Customer Service?

I forgot my password. What should I do?

I want to order something. Do I need to have an account on K4G.com?

I want to change the e-mail address of my K4G account. Can I do that?

I want to delete my K4G account. How can I do it?

I want to register an account. How can I do it?

I have not received the activation e-mail and can't register. How can I proceed?

How to unsubscribe from K4G VIP?

I cannot log in to my K4G account. What should I do?

My Account

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