If you do not receive the account activation link nor an email with your order, please make sure that it has not been stored in the Spam folder and that you have correctly input your e-mail address.
If you still have not obtained it, please contact our Support Team who will manage to resolve the issue for you. You can contact us either via 24/7 LiveChat available at the bottom right corner of the page or by e-mailing us at [email protected].
The "Confirm your K4G account" e-mail is blank
If the e-mail is blank upon opening it, please try to open it via a different Internet browser. If the issue persists, please contact our Support Team who will manage to resolve the issue for you. You can contact us either via 24/7 LiveChat available at the bottom right corner of the page or by e-mailing us at [email protected].
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