<h2>What does a Blocked status mean</h2>
<p>We attach huge importance to the safety of all transactions that are processed through the site as we want each Customer to feel safe when browsing through <a href="https://k4g.com/" target="_blank">K4G.com</a>.</p>
<p>This is why, in some circumstances if our fraud-prevention system indicates that the order is unsafe to be processed, it might set the order as Blocked without redirecting you to the payment provider page.&nbsp;</p>
<img src="https://cdn.livechat-static.com/api/file/kb/file/12526881/364e70bbcd-966320fdb097d66de32c.png" alt="undefined" style="float:none;height: undefined;width: undefined"/>
<h2>My orders get Blocked all the time</h2>
<p>If you feel that your purchase should be processed or your orders get Blocked all the time, please reach our Customer Support via 24/7 LiveChat or by creating an e-mail to help@k4g.com.</p>
<h2>Check other related topics:</h2>
<ul>
<li style="text-align:left;"><a href="https://help.k4g.com/my-orders/my-order-has-on-hold-status-why/" target="_blank">My order has “On Hold” status. Why? </a></li>
</ul>


What does a Blocked status mean
We attach huge importance to the safety of all transactions that are processed through the site as we want each Customer to feel safe when browsing through K4G.com.
This is why, in some circumstances if our fraud-prevention system indicates that the order is unsafe to be processed, it might set the order as Blocked without redirecting you to the payment provider page. 
 
My orders get Blocked all the time
If you feel that your purchase should be processed or your orders get Blocked all the time, please reach our Customer Support via 24/7 LiveChat or by creating an e-mail to help@k4g.com.
Check other related topics:
My order has “On Hold” status. Why? 

My order is Blocked. How can I proceed with it?

When can I expect my pre-order to be delivered?

Can I cancel my pre-order?

I paid for the order, but I have not received my key yet. How can I proceed?