My order is Blocked. How can I proceed with it?

1 min. readlast update: 10.17.2023

What does a Blocked status mean

We attach huge importance to the safety of all transactions that are processed through the site as we want each Customer to feel safe when browsing through

This is why, in some circumstances if our fraud-prevention system indicates that the order is unsafe to be processed, it might set the order as Blocked without redirecting you to the payment provider page. 


My orders get Blocked all the time

If you feel that your purchase should be processed or your orders get Blocked all the time, please reach our Customer Support via 24/7 LiveChat or by creating an e-mail to [email protected].

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