The safety of your account is truly important to us. This is why, in some cases our Support Team might ask you to carry out some additional security procedure, for instance - filling in your personal details on your K4G account.
<ins>To fill in your personal details:</ins>
<ul>
<li>simply<a href="https://k4g.com/auth/login" target="_self"> log in</a> to your <a href="https://k4g.com/panel" target="_self">K4G account</a></li>
<li>move to the <a href="https://k4g.com/panel/account-details" target="_self">Account details</a> tab</li>
</ul>
<img alt="undefined" src="https://cdn.livechat-static.com/api/file/kb/file/12526881/c54deaaa16-d04b3af020b11785a8b3.png" style="float: none; height: undefined; width: undefined;">
<ul>
<li>fill in the missing fields in the Personal Data section</li>
</ul>
<img alt="undefined" src="https://cdn.livechat-static.com/api/file/kb/file/12526881/b5fb5ec780-feea5e24385f9bea69ae.png" style="float: none; height: undefined; width: undefined;">
Once you provided all the necessary information,<ins> </ins><ins>let our Support Team know about it by responding to e-mail associated with the ticket</ins> where you have been requested to do so.
<h2>Check other related topics:</h2>
<ul>
<li style="text-align: left;"><a href="https://help.k4g.com/my-orders/my-order-has-on-hold-status-why/" target="_self">My order has “On Hold” status. Why? </a></li>
</ul>

The safety of your account is truly important to us. This is why, in some cases our Support Team might ask you to carry out some additional security procedure, for instance - filling in your personal details on your K4G account.

To fill in your personal details:

 * simply to your
 * move to the tab



 * fill in the missing fields in the Personal Data section



Once you provided all the necessary information, let our Support Team know about it by responding to e-mail associated with the ticket where you have been requested to do so.


CHECK OTHER RELATED TOPICS:

 * 

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I am not recieving emails from K4G. What shoud I do?

I cannot log in to my K4G account. What should I do?

My Account

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